EMG Solicitors Have Been Awarded the Industry’s Top Accreditation
Posted:28th June 2018
EMG Solicitors has been awarded The Law Society’s Practice Management Standard “Lexcel”, the industry’s top accreditation.
Lexcel is developed specifically for the legal profession. It is a recognised mark of quality not only giving assurances to clients that the practice meets high standards in client care and business but also demonstrating a proactive approach and ability to provide excellent client care.
To successfully achieve Lexcel accreditation, firms must undergo a rigorous independent assessment against specific business focused criteria to ensure best practice is achieved across various management levels including Client Care, File and Case Management, Financial Management, People Management, Supervision and Operational Risk Management.
Emma Gaudern, Managing Director said “The Lexcel accreditation is only awarded to solicitors who meet the highest levels of management and customer care. Naturally, I’m delighted that the firm has been recognised in this way and I think the award really validates our commitment to continual development, client care and best practice.”
All accredited firms undergo regular assessments on an annual basis to maintain the high practice management standards required.
Quality & Compliance Manager Emma Rickaby said “By implementing specific policies and procedures around Lexcel’s key areas such as client service and practice management, firms can show the positive steps they are taking to help clients in an increasingly diverse, and changing legal marketplace. We found tremendous benefits from working towards and achieving the Law Society’s Lexcel Standard.”
Lexcel was introduced by The Law Society in 1998 and recognises excellence in legal practice management and client care.